Definition
No-shows are an operations and revenue problem. Practices reduce them with reminders, clear policies, waitlists, and easy reschedule paths — not with a second calendar tool that disagrees with the clinic schedule.
Measuring no-show rate is useful; attaching prevention to the same appointment system is better.
Related on ClinicPro360
Appointment remindersEducational definition for operators evaluating therapy practice software. Not legal, compliance, billing, or clinical advice.